Date: 09/06/2017

To whomsoever it may concern

This is to certify that Aarav Agrawal was working with Launchship Tech Solution Pvt. Ltd. at Hyderabad, India as a Full-Time employee since Jul 1, 2010 to Jun 9, 2017 as a Systems Administrator.

His Roles and responsibilities are as follows:

• Providing technical support for both hardware and software issues our users encounter
• Managing the configuration and operation of client-based computer operating systems
• Monitoring the system daily and respond immediately to security or usability concerns
• Creating and verifying backups of data
• Responding and resolving help desk requests
• Upgrading systems and processes as required for enhanced functionality and security issue resolution
• Administrating infrastructure, including firewalls, databases, malware protection software and other processes
• Diagnosing hardware and software problems, and replace defective components.
• Performing data backups and disaster recovery operations.
• Maintaining and administering computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Planning, coordinating, and implementing network security measures in order to protect data, software, and hardware.
• Operating master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Performing routine network startup and shutdown procedures, and maintaining control records.
• Designing, configuring, and testing computer hardware, networking software and operating system software.
• Recommending changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

Sincerely yours,

Miss Cameron,
Manager