4 Core Skills of ICT Business Analyst

HomeBlogSkill Assessment4 Core Skills of ICT Business ...

Core Skills of ICT Business Analyst

Core Skills of ICT Business Analyst

A Business Analyst is a person with various duties from producing the requirements of a business process, mastering the needs of the business, estimating the changes needed in the business processes, and speaking regularly with the software team and the relevant stakeholders.

Business Analysts need to have some core skills along with technical and business skills while interacting with people.

Business Analyst helps businesses improve processes, services, products, and software through testing and analyzing. They act as a bridge between Information Technology and businesses to improve the organization’s efficiency.

Business Analysts should know the technology as well as business ideas. To be qualified as an ICT Business Analyst, applicants must have to go through a complete skills assessment from their educational qualifications and experience they have gained from ACS( Australian Computer Society).

The ANZSCO classifies the Business Analyst under the job code 261111. Any applicants who want to become ICT Business Analyst should provide their eligibility through RPL (Recognition of Prior Learning) with their roles and responsibilities, job description as an analyst.

ICT Business Analyst ANZSCO recognizes and communicates with the users to put together requirement specifications to create system and software solutions.

Business Analyst analyzes and estimates the needs of the business or organization. They look for a new design to improve business efficiency and productivity. 

To create precise system specifications for the design and development of the system software, the ICT Business Analyst uses data and process modeling.

More importantly, they act as guidance and assistance in the decision-making process.

Typically, ICT Business Analyst works in offices or laboratories. Generally, the working hour is 40 hours per week like many other reputed office workers or professionals. They are given a deadline to solve specific problems.

261111 ICT Business Analyst Job Description

The Business Analyst role is not limited to one task or activity; they must be able to deliver several activities that fulfill the criteria of the ACS. As a Business Analyst, you have to perform the following activities:

ICT Business Analyst is accountable for developing and implementing technology that increases the profit of an organization. Different tasks like management, analyzing business needs, quality assurance, testing, and find valid solutions as an ICT Business Analyst.

Along with academic qualifications, they must have some technical skills that fulfill organizational needs. They must be able to use data from different surveys for efficient and cost-effective systems for the business.

They must have fluent communication skills, problem-solving abilities, and some Information Technology (IT) skills.

Roles and Responsibilities as an ICT Business Anayst

The various roles and responsibilities of an ICT Business Analyst have to perform are:

  1. As Business Analysts they understand business processes and practices and their working procedure.
  2. Find out the faults and inefficiency in business.
  3. Plays an essential role in planning a project and manages the cost and resources as they were aware of project management principles and methods.
  4. Business Analyst tests the system to make sure everything is working correctly.
  5. They also guide the developers while developing the project and decision-making.
  6. They are the source of information to the developers, software, users, and stakeholders.
  7. They help in improving the overall business by innovating new Information Technology( IT) solutions.
Core Skills of ICT Business Analyst

Qualifications required for 261111 ICT Business Analyst

As mentioned in the ANZSCO, any desired applicants must confirm the ICT Business Analyst qualifications requirement.

In the RPL report, the applicants must explain their roles and responsibilities as an ICT Business Analyst. Also, they mention how your education qualification helps you achieve goals.

Educational Requirements for ICT Business Analyst

Degree in any of the following subjects:

  1. Information Technology
  2. Computer Science
  3. Electrical and Communications
  4. Software Engineering
  5. Electrical Engineering

Skills requirement for 261111 ICT Business Analyst

The ACS Business Analyst applicants should show intellectual and interpersonal abilities to the assessing authority and technical skills. Applicants should meet the need and desires of the company through their abilities.

An ICT business analyst's significant skills include leadership, problem-solving abilities, time management, workflow management, strong communication skills, team management, and more.

As a business analyst, you need to have a wide range of skills, from communication skills to pretty good computer skills and many more.

Like every other job holder, Business Analyst also gets their skills from educational certificates and Certified Business Analysis Professional(CBAP). 

Here are the 4 Core Skills of an ICT Business Analyst:

1. Communication

Business Analyst spends most of the time interacting with clients, management, developers, users, and many others. Hence the best communication skills are the key to have. 

The company expects you to ask the right questions, provide work in the meeting, listen to your colleagues to learn new information, and build a friendly relationship with clients.

A project's success depends on your communication ability. Hence communication skills play a significant role.

Do not forget to focus on your proficiency in communication in person, meetings, conference calls both in person or digitally.

2. Problem-Soving

Problem-solving is another must-have quality of every ICT Business Analyst.

They find a developing solution, share understanding solutions, depth knowledge of root cause of problems, the parameter of projects, finally find out potential solutions.

Also, it will be best if you can share an example of your problem-solving skills in action.


As an ICT Business Analyst, you need to act as an intermediary between different types of personalities like clients, developers, users, management, colleagues, Information Technology(IT).

In the meantime, finding the best solutions and satisfying the customer, you have to think of a profitable outcome.

ICT Business Analyst helps to maintain a balance between mutual solutions and maintain professional relationships.

Roles and Responsibilities of ICT Business Analyst

4. Critical Thinking

Business Analysts should go through various verification before making decisions.  They also need to perform the critical review and thinking of data, documentation, workflow, and user input surveys.

To determine the best conflict resolution, a Business Analyst should ask multiple questions that lead towards the desired solution.

Technical skills that every Business Analyst should have are:

  1. Information SystemsExpert Systems
  2. Project Management
  3. Information Gathering and Definitions
  4. System Analysis and Testing
  5. ERP
  6. ALL
  7. Business Planning
  8. Web Engineering
  9. Algorithms
  10. Automating
  11. Computer Programming
  12. Information Technology
  13. Computer Science
  14. Software Engineering
  15. Artificial Intelligence
  16. Database Managemen
  17. Object-Oriented Design and Analysis


Although Business Analyst is a completely new discipline in the IT field, Some organization are offering certifications to help to improve resume and proves you as a reputed Analyst.

Organizations like IIBA, IQBBA, IREB, and PMI each offer Business Analysis certifications. IREM and PMI present a certificate for business analysis.  Each of them has its certification procedure. They are:

  1. IIBA Entry Certificate in Business Analysis( ECBA)
  2. IIBA Certification of Competency in Business Analysis( CCBA)
  3. IIBA Certified Business Analyst Professional( CBAP)
  4. IIBA Agile Analysis Certification (AAC)
  5. IQBBA Certified Foundation Level Business Analyst (CFLBA)
  6. IREB Certified Profesional for Requirements Engineering (CPRE)
  7. PMI Professional in Business Analysis (PBA)

Average Business Analyst

The average salary of an ICT Business Analyst is $67,762 annually, as per data from PayScale. The payment varies from place to place, and the highest-paid Business Analysts are in San Francisco, and New York is the second-highest.

The different position got different salary bases as mention below table:

S.NJob TitlesAverage Salary
1Business management analyst$60,428
2Business performance analyst$60,678
3Business analyst II$64,981
4Junior IT business analyst$65,330
5Application business analyst$66,882
6Business intelligence analyst$66,791
7ITSM business analyst$66,891
8Technical business analyst$71,489
9Agile business analyst$74,000
10IT business analyst$74,000
11Business solutions analyst$75,243
12Systems business analyst$78,095
13Business analyst III$78,107
14Senior IT business analyst$90,201


Overall, ICT Business Analyst involves overall development like systems planning, business process, re-engineering, monitoring, testing, and every other activity of the business.

Also, they prepare and maintain documentation including working procedure, required cost, modification on the systems' additional system components, and any other additional components. 

Every detail is expressed through documentation along with guidance and assistance in the system project. ICT Business Analyst is actively involved in decision-making and acts as a center of reference for the organization.

ICT Business Analyst plays a vital role in the system analysis and design, development, integration, and system modeling.

Comments are closed.