ACSRPLAustralia

ACS Reference Letter Sample for ICT Support Engineer

Download Employment Reference Letter Sample for ICT Support Engineer

Speak with our writers to get successfully assessed by ACS! or Call us +61 488 852 827 Or +61 488 854 763

    Download CDR Sample

    ACS Reference Letter Sample for ICT Support Engineer

    ACS Reference Letter Sample for ICT Support Engineer

    Employment Reference Letter Sample for ICT Support Engineer - ANZSCO 263212

    Here is an ACS Reference Letter Sample for ICT Support Engineer for ACS RPL Skill Assessment. This letter is to be issued by the HR/Manager of your organization on company letterhead including particular information regarding the duties you performed and the skills applied on the job. Employment Reference Letter for ICT Support Engineer will be assessed as “Not Suitable due to insufficient information” if the specific details of duties are not stated in the references.

     

    Date:  23/08/2016

     

    To whomsoever it may concern

     

    This is to certify that Gordon Cox was working with Trinity Biotech Plc at Bray, Co Wicklow, Ireland as a Full-Time employee since Jan 19, 2009 to Jun 30, 2016 as an ICT Support Engineer.

     

    His Roles and responsibilities are as follows:

    • Installing, upgrading, supporting and troubleshooting Enterprise Applications hosted on Windows Server
    • Installing, upgrading, supporting and troubleshooting Enterprise Applications running on Microsoft Terminal Services
    • Installing, upgrading, supporting and troubleshooting Web Server related problems running on JBOSS, Tomcat, IIS, Web Sphere, etc.
    • Interacting with numerous computer platforms in a multi-layered client server environment
    • Ensuring desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems
    • Diagnosing and quickly resolving a wide range of Windows applications and networking problems to help minimize downtime
    • Troubleshooting network connectivity in a LAN/WAN environment
    • Requesting and coordinating vendor support
    • When the restoration is beyond the scope of the Desktop Support Administrator the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member
    • Developing trends by monitoring and analyzing incoming calls, problems and support requests
    • Installing, upgrading, supporting and troubleshooting XP, Windows 7 and Microsoft Office 2007 and any other authorized desktop applications
    • Installing, upgrading, supporting and troubleshooting for printers, computer hardware and any other authorized peripheral equipment
    • Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment
    • Performing remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
    • Customizing desktop hardware to meet user specifications and site standards
    • Performing work in compliance within specified warranty requirements
    • Returning defective equipment/parts to maintenance inventory, documents customer repairs, maintaining and restocking assigned parts inventory to insure proper spare parts levels
    • Monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network
    • When the restoration is beyond the scope of the computers, laptops, printers and any other authorized peripheral equipment the Desktop Support Administrator escalated the issue/problem to proper tier 3 support team member
    • Developing trends by monitoring and analyzing incoming calls, problems and support requests Operational

    Sincerely yours,

    Mr Nicholas,
    Manager

    Get started on your RPL report today! Check out our pricing and save time and money with top-quality results.

    Contact us now to get your RPL document professionally proofread and ready for submission.

    Why choose ACSRPLAustralia for RPL writing services?

    RPL report written by inexperience & out of domain writer can get your application rejected by ACS or even ban of 12 months from reapplying. We at ACSRPLAustralia ensure following while writing your RPL report:

    Dedicated computer professional writer

    Australian based RPL report writing services

    Professional RPL writers for every ICT ANZSCO code

    Leave the details to us

    We are meticulous at preparing RPL report preparation & our track record speak for itself. We have 100% successful acceptance by ACS with 100% customer satisfaction since our beginning in 2017.

    100%

    Approval Rate

    200+

    Project Completed

    100%

    Customer Satisfaction

    1000's of customers can't be wrong

    Here are some kind words from our post clients!

    clients from egypt

    Client from Egypt

    Developer Programmer - ANZSCO 261312

    5/5

    Thank you for this professional RPL. It is really a very good work. I really didn’t expect to receive such a great report. Thanks again.

    clients from australia

    Client from Australia

    ICT Business Analyst - ANZSCO 261111

    5/5

    I bought your service for my brother who was applied for skilled worker visa. I want to thank you on behalf of my brother as he is exteremely satisfied.

    clients from india

    Client from India

    Computer Network and Systems Engineer - ANZSCO 263111

    4/5

    My agent just informed me that I got suitable assessment from ACS. Thank you. I would also like to order to write another project report for my wife.

    Have a question? Give us a ring on +61 488 852 827 Or +61 488 854 763

    We are always there to assist you! Feel free to contact our friendly team of writers with any questions you have.

    Scroll to Top