Date: 19/05/2017

To whomsoever it may concern

This is to certify that Shira Cohen was working with Mind C.T.I. Ltd. at Yokne’am Illit, Israel as a Full-Time employee since Mar 9, 2010 to May 12, 2017 as a Computer Network and Systems Engineer.

His Roles and responsibilities are as follows:

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Performing disaster recovery operations and data backups when required.
• Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
• Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• Replacing faulty network hardware components when required.
• Maintaining, configuring, and monitoring virus protection software and email applications.
• Monitoring network performance to determine if adjustments need to be made.
• Conferring with network users about solving existing system problems.
• Operating master consoles to monitor the performance of networks and computer systems.
• Coordinating computer network access and use.
• Designing, configuring and testing networking software, computer hardware, and operating system software.

Sincerely yours,

Mr Ethan,
Manager